Partner portal
Your Products, All in One Place
We provide a dedicated support portal designed to give our customers and partners full visibility and easy access to their products, technical resources, and support tools.
Whether you are managing ongoing projects or looking for technical information, the portal centralizes everything you need in a simple and secure environment—helping you stay connected with BrightLoop throughout the lifecycle of your projects.
Complete Product Traceability
Access a full overview of all purchased products, including individual serial numbers and historical records.
Track your equipment across projects, retrieve historical information, and maintain full visibility of your BrightLoop ecosystem through a clear and structured interface.
Technical Resources, Always Up to Date
Each product in the portal comes with its complete and most recent technical resources.
Access datasheets, user manuals, technical documentation, 3D models, and other digital assets in one centralized location—ensuring you always work with the latest available information.
You will also receive important notifications regarding document releases, firmware updates, and product-related news.
Interactive Configuration Sandbox
The portal includes practical tools designed to streamline technical support and day-to-day collaboration.
Securely exchange large files with our team—including telemetry logs and technical data—through a dedicated file transfer interface, follow the status of service requests, and download the corresponding return slips when a product return has been arranged.
To further support future developments, an interactive sandbox configuration tool allows users to experiment with product configurations by connecting internal channels to create custom power paths and functions. Used collaboratively during technical discussions, it helps explain our technology, visualize architectures, and demonstrate the flexibility of the BrightLoop platform.